Is the carrier legitimate?
Check the carrier’s identity and operating authority using independent records. A legitimate business can still have its identity misused by someone else.
Bring eight questions to your broker →
Forza Intelligence / Freight Security
Reduce pickup risk by connecting the approved carrier, the people communicating, the arriving driver, and the equipment to the shipment plan. An authority record or insurance certificate answers only part of that question. Use these resources to build a clearer review before your freight leaves the dock.
Start with the right question
Check the carrier’s identity and operating authority using independent records. A legitimate business can still have its identity misused by someone else.
Bring eight questions to your broker →Confirm unexpected contact changes through an independently established contact. A familiar name on paperwork does not prove that the sender represents that company.
See the eight Forza Shield checks →Connect driver, truck, trailer, pickup authorization, and shipment details before release. Pause an unexplained mismatch and resolve it with the responsible team.
Read the real carrier-review case →A fictitious pickup is a deceptive attempt to collect freight without legitimate authorization, sometimes using a real carrier’s identity. The key question is whether the person and equipment at the dock connect to the approved booking—not simply whether the company on the paperwork exists.
An equipment mismatch alone is not proof of fraud. A substitution may have a legitimate explanation; it still needs to be reconciled before release.
When a shipment changes hands without approval, the carrier the shipper expects may differ from the company actually moving the load. Clarify who is assigned, whether reassignment is permitted, and who must approve changes. Confirm the final driver and equipment against that approved arrangement.
Use eight questions to identify gaps in carrier verification, pickup controls, and oversight.
Take the security assessment →The Shipper’s 10-Minute Freight Security Check includes 12 questions, a scorecard, and a 60-second dock gate.
Download the shipper checklist →Declared value, commodity, lane, and handling requirements should shape the shipment review.
Explore high-value freight →No. Connected checks support better decisions and help identify discrepancies; they cannot eliminate every risk or guarantee recovery. Ask which controls apply to your shipment and how exceptions will be escalated.
Independent reference: FMCSA’s broker and carrier fraud and identity theft guidance explains identity misuse and prevention steps.
Share the commodity, declared value, lane, timing, and pickup requirements. We’ll discuss the shipment-specific plan.
DISCUSS MY SHIPMENT →Eight questions from a 30-year shipper turned broker. Written for VPs of Supply Chain running an RFP this quarter.
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